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Project-based Services Change Management

Change Management in BI/Analytics


BI, Change Management, & the User Community.

Team Intellicient understands from experience that deploying a BI solution - especially across the enterprise - is a significant change for any organization. It means users must change their behavior to fully accept the “new” environment. An environment for which data becomes an increasingly important ingredient in daily operations as well as strategy. No BI or Analytics project, regardless of scale, is truly successful without lasting acceptance and adoption by the user community.  This remains at the forefront of our collective mind. The importance of this value is used to embed practices (at every step during our service delivery) that will contribute to attaining the best possible User Acceptance and Adoption. We approach this by employing Change methods through:

  • Establishing partnerships with the Business and User Community early on in initiatives
  • Drawing from knowledge acquired from previous engagements
  • Early communication and concise Communication Plans
  • Training tailored to fit the profiles that define different portions of the user community

These practices are capped off by monitoring (over scheduled intervals) the progress of the User Community across the spectrum of change. This is highlighted by our understanding that re-assessment will be required as leveraging data strategically becomes more pervasive in the organization. Financially, your organization benefits because it can realize more return on its investment in BI/Analytics. As a matter of corporate culture and progress, your organization can maintain good morale in the wake of change and thrive strategically along with the growth of data as a company asset.

BI User Adoption

  • Why Data Management
  • Partnership for Success

When faced with the need for data managament (products, services, or both) many organizations face the ever-challenging question of what is my ROI and how can I see it?

A few ways that ROI is attained through data managment:
• Reducing cost associated with non-compliance
• Reducing time (and money) spent searching for key organization data
• Reduced time and errors associated with manually generating data
It’s Business Analytics meets Business Function. IT meets Stakeholders. Gone are the days where IT professionals operate on an island and row the boat of deliverables back to the organization at the end of the development life cycle. With the ever-growing use of techniques and BI tools user adoption rests vitally on the involvement of both BI professionals and business functional personnel throughout process of BI service delivery. High user involvement drives high user adoption.
 
At Intellicient we begin and end with user involvement from your organizational strategists to functional and technical leaders and staff. We gather key insight into where you are and what your collective organization wants your future to look like. The more that you organization is involved in a BI solution the greater the chance that user adoption will be high, and therefore also your ROI in BI.