The BI Knowledge.
A Business Intelligence Competency Center (BICC), also called a Business Intelligence Center of Excellence (BI CoE), is defined as a team of people established to promote collaboration & application of best practices within its area of influence.
Even if we do not officially build a BICC or Business Analytics Competency Center (BACC), we will put the competency in your organization's hands to allow you to maintain best practices for long-term BI success.
Intellicient has the expertise to establish a BICC/BACC carved around technology, functional area, or a hybrid of the two. The following are what we consider and use for Competency Center success:
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Critical Success Factors:
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Business Intelligence decisions are moving from the boardroom to the front lines. Business Intelligence decisions are impacting more and more decisions – especially on the front lines, according to Boris Evelson, a Forrester Research analyst. The reason for this, as stated in a recent article, is that operational BI is moving toward the front lines with “offerings that integrate data and process dashboards” as well as “event-driven systems that initiate a business process based on certain data conditions.” BI is moving toward a self-service delivery model. Instead of just dashboards and reporting – users can pull reports and mine data to make better decisions. These reports are being used to predict trends and make decisions. Streamlining data with BI tools can help make this possible. |
In a broad sense, BI business value can be seen as a matter of determining how an organization can use BI to: Improve management processes - such as planning,controlling, measuring, monitoring, and/or changing - so that management can increase revenues, reduce costs, or both. Improve operational processes such as fraud detection, sales campaign execution, customer order processing, purchasing, and/or accounts payable processing so that the business can increase revenues,reduce costs or both. |
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